SHIPPING & RETURNS
SHIPPING POLICY
V PrimeNest offers free shipping on all orders.
Orders are processed as quickly as possible after payment confirmation. Delivery times may vary depending on the product, destination, carrier, and supplier processing times. Once available, tracking information will be provided so you can follow the progress of your order.
Please make sure your shipping address is complete and accurate before placing your order. If you have any questions about your shipment, please contact us and our customer support team will be happy to assist you.
RETURN & EXCHANGE POLICY
If there is an issue with your order, please contact V PrimeNest as soon as possible after receiving your package.
If your item arrives damaged, defective, incorrect, or incomplete, please contact our customer support team and provide your order information along with clear photos or videos showing the issue. We will review your request and, when applicable, arrange a replacement or refund.
Please do not return any product without contacting us first. Return instructions, when applicable, will be provided after your request has been reviewed.
Refunds and replacements are subject to eligibility and the circumstances of each order. Items damaged through misuse or normal wear and tear are not eligible for a refund or replacement. This policy does not affect any rights you may have under applicable consumer protection laws.